Broad Street Licensing Group Food News

Archive for the ‘Licensing’ Category

Breaking News: Darden Brings Olive Garden Dressings to Sam’s Club

Friday, April 27th, 2012

This article in the Orlando Sentinel finally lets the cat out of the bag.

We were aware of Darden Restaurants looking at retail option at least 18 months ago. We can’t elaborate on the details, but suffice it to say the chain was casting about for guidance on whether and how to take one or more of its brands to retail. Now, after some study, the company is dipping its toe in the retail waters via Olive Garden shelf-stable dressings and shredded cheese at Sam’s Club.

It’s a safe strategy, since Sam’s charges no slotting costs, and probably will give Darden some consideration for the exclusivity. The royalty rates quoted in the article are baloney, but that’s because few know the real rates for licensed foods. This looks and feels like something done directly by Darden through Sam’s, though it’s hard to know these days with many restaurants playing their cards close to their chests. Our company does not, for example, discuss or publicize all its clients or their activities.

There is some question about the level of quality of the dressing, which isn’t surprising. The “taste palette” of non-refrigerated dressings is relatively limited. Refrigerated dressings generally are higher in quality, but more expensive and increasingly squeezed out by mega brands Marzetti and Ventura FoodsMarie’s. Marzetti is co-packing the Olive Garden dressings.

Food industry insider and “Grocerant” blogger Steve Johnson likes the news, which he says is part of a $300MM investment by Darden in Asia to improve their shrimp & lobster business.

The Downside of Customer Loyalty Cards

Friday, April 13th, 2012

In a Friday the 13th horror story to frighten the bejesus out of any corporation’s legal team, a class action lawsuit by two women (and backed by the Center for Science in the Public Interest) alleges they purchased eggs and peanut butter products from Safeway that were later recalled because of Salmonella contamination.

The suit insists Safeway should have used its Club Card customer loyalty information to alert consumers, while the store claims it posts recalls on its website, the usual industry protocol. Unfortunately, Costco used its customer loyalty contact information to send out letters warning members not to eat the products and offering refunds. Ouch. A provision of California law that prohibits “adulterated” food could be used to prosecute the retailer.

Kraft & Starbucks Trade Accusations

Wednesday, March 7th, 2012

It’s starting to sound like the Corporate version of “Jersey Shore.”

The spat between Starbucks and their coffee licensee, Kraft, has gone to the dogs, er, lawyers.

The two companies are trading accusations of misconduct by the other. Starbucks claims Kraft breached its contract, while the CPG giant is asking a Westchester, NY court to prevent the licensor from exiting the arrangement it claims brings in $500MM in revenue annually. Kraft insists Starbucks was happy with their performance until greed drove it to want control of the retail coffee program, while the Seattle beverage giant says it has emails from Kraft admitting they had ignored the program and as a result missed opportunities to grow the Starbucks presence in the grocery channel. Starbucks is reportedly angry Dunkin’ is the coffee leader at retail, though that relationship with licensee Smuckers has had its ups and downs.

Single Cup Coffee Heating Up

Friday, March 2nd, 2012

The dust-up between Starbucks and Kraft is an indicator of the growing importance of the single-serve coffee market.

Starbucks accused Kraft of neglecting its brand in favor of the licensee’s fast-growing single cup business, and is in a bitter legal dispute to get out of its licensing agreement with the CPG company.

Kraft has countered that Starbucks wants to launch its own version, something the Seattle giant vehemently denies. Regardless of the veracity of each side’s claims, the single-cup coffee market (excluding instant) generated just under $200MM in U.S. sales over the past year.[1] While only just over 5% of the overall coffee category, single-cup sales are growing 28x faster than the overall market. Kraft has a pitiful 2.6% market share vs. Keurig’s 71%. Green Mountain Roasters owns Keurig, while Kraft uses a non-compatible Tassimomachine. The success of the Keurig machine was in positioning itself as a premium product, and in licensing a wide array of coffee brands.



[1] Source: SymphonyIRI.

Steak n Shake Comes to the Big Apple (from “Letterman” Show)

Friday, January 20th, 2012

Steak n Shake is a regional home town hero that’s now come to the Big Apple.

David Letterman recently featured the new Steak n Shake Signature store concept located next door to New York’s historic Ed Sullivan Theater where the Beatles and thousands of other acts were introduced to American TV audiences. The Letterman Show is taped each afternoon there for broadcast at 11:30 PM.

In the video below, a very pretty employee named Jaycee takes Letterman’s order and then rushes the food onto the set where it gets the royal treatment from Letterman and his sidekick, Paul Schaffer. The connection’s a natural, since Dave is from Indiana, the chain’s original HQ, and extolls the steakburgers and other items from its iconic menu.

Although you have to suffer through a 15-second commercial randomly selected by YouTube to see the segment, it’s a fun bit, and the kind of publicity money can’t buy.

The Top Female Brands

Monday, November 28th, 2011

NBC Universal has launched a monthly brand index for measuring the 25 brands most important to women.

It’s called Women at NBCU Brand Power Index (a real scorcher of a title), but it is designed to tap into marketing insights (and ad sales) for the giant entertainment conglomerate. The company claims 20,000 brand recommendations are posted monthly on its iVillage web hub. According to NBCU, brands employing “new media” in their marketing tended to show the greatest movement on the list, including Gap and Pizza Hut (who went from #44 to #17 and #60 from #73 respectively) because of discount promotions offered through Foursquare.

Starbucks climbed to 33rd from 59th after debuting an in-store program to raise money for devastated neighborhoods in New Orleans, or Olive Garden’s move from 145th to 92nd after raising money for the Lymphoma and Leukemia Society through its Pasta for Pennies program.

Licensing as Part of Corporate Infighting

Monday, November 21st, 2011

He said here, I didn’t.

Activist financier and restaurant chain owner Sardar Biglari is running for the Board of Cracker Barrel.

And he says the chain should be licensing their brand to retail products. That’s something we told them over a year ago (they declined, saying it would “dilute brand value”).

To promote his efforts to assume a seat on the 11-member Cracker Barrel board, Biglari sent a monster 5,000-word letter to Cracker Barrel shareholders Monday, November 14, 2011 in advance of the company’s annual stockholders meeting outlining why they should vote him onto the board. He says that CEO Michael Woodhouse and current management have diluted shareholder value since taking over from founder Danny Evins in 2005 by following a strategy of opening new restaurants even as traffic (and profits) declined at existing ones. Like many chains, Cracker Barrel has seen same-store sales plummet during the recession, and admits traffic will decline a further 4.2% next year. Biglari lays out how Cracker Barrel spent $600MM on capital expenditures that have nearly doubled its from 357 to 603 stores, while seeing “25 out of 28 quarters of diminished customer traffic.”

Activist investors and proxy fights are nothing new: Nelson Peltz is rattling the cages of PepsiCo management, calling for them the split the corporation into a snacks company (Frito-Lay) and a beverage behemoth (Pepsi). He cites Diet Coke taking over the #2 slot in soft drinks as proof PepsiCo management is on the wrong track. And while most proxy fights fail, they often result in changes sought by the outsiders: Peltz may have been behind Kraft‘s recent decision to split in two. Biglari has a track record in takeovers, having wrested control of Broad Street Licensing Group client Steak n Shake in 2008 from a management team that had presided over 13 quarters of declines in same-store sales, and was (according to the letter to Cracker Barrel shareholders) losing $100,000 per day. Since then the chain has been profitable, and he uses the SnS example as proof he’s the right man for the Cracker Barrel board.

Disgruntled shareholders and activist investors usually rail against perceived misdeeds, rather than offering a detailed plan for turning things around (a variation on the “elect me and I’ll fix everything” theme from politics). Besides opposing the appointment of Woodhouse to Executive Chairman, and advocating the reallocation of future capital expenditures, Biglari offers concrete changes in Cracker Barrel strategy. And what leads the list?

The retail business of Cracker Barrel should not be restricted to its company-operated stores; rather, selected products could be distributed through other retailers. To reach more consumers in an effective, profitable way is to license Cracker Barrel products to third parties to generate retail royalties. The Cracker Barrel brand can reach more consumers through supermarkets, which most American households must frequent, whereas not all of them will enter a Cracker Barrel store in the coming year. Licensing will aid in making the brand ubiquitous and top of mind. We favor noncapital intensive strategies that leverage the Cracker Barrel brand to generate high-return, annuity-like cash flow.

Couldn’t have said it better ourselves.

Chains who think they compete against other restaurants in their category are hopelessly out-of-touch. They compete with every food marketer, from grocery stores to vending machines. How many corporate HQs have a real cafeteria these days?

Broad Street Licensing In the News

Friday, November 18th, 2011

From time to time, we’re interviewed about leveraging brands to retail, and were recently featured in Quick Serve Leader‘s Expert Corner in a piece entitled “Diving Into Retail Licensing & Finding the Right Partner.”

Starbucks Wants YOU– To Drink More Coffee

Monday, September 12th, 2011

While it has 11,000 stores across the country, Starbucks estimates it captures only 5% of the brewed coffee market.

Its most-loyal super fans drink just 30% of their coffee at the chain, which means a lot of Joe sold by someone else.

And since Americans drink 40bn servings of brewed coffee, the company senses the market is anything but saturated.

Its new strategy for capturing more of those servings includes expanding its flanker brand Seattle’s Best at foodservice. Retail continues to be a major component of the company’s aggressive designs, though that strategy was tested last year when sales of their licensed bagged coffee in supermarkets declined 6% (the first slide in years) to $199MM (the entire bean category grew 6% to $2.5bn, excluding Walmart and club stores).[1] Pushing back, Starbucks launched Via in grocery stores,[2] and Natural Fusions flavored coffee[3] with licensee Kraft. More in-store promotions were planned, with Starbucks forcing Kraft to sack their ad agency on the account.

Then it abruptly fired Kraft and said it would manage its retail business itself.


[1] Source: SymphonyIRI.

[2] According to Starbucks Global CMO Annie Young-Scrivner, half of the Via serving occasions are at home, 25% are in the office, and the rest are categorized as “on the go.”

[3] 11% of households purchase premium flavored coffee, a $265MM category in the U.S. alone.

World Food News

Monday, June 20th, 2011


  • Saturday Night Live lampooned the sales model for Girl Scout Cookies, saying they should be available in stores (see clip above). “How long is this exclusive sales contract going to last where they only sell the cookies through a weird child army in tablecloth dresses? You know, according to the Girl Scouts’ website, you cannot buy Girl Scout Cookies online. Do you know what you can buy online? Everything. You can buy everything online.” Another good line: “Girl Scouts I don’t mean to get on your case but you should take it as a bad sign that in your entire 93-year history no one has copied your business model. No one has said, “You know how we should sell our product? A bunch of little girls in sashes and then everyone can buy them from them as long as they work in the same office as one of their moms.”
  • Taco Bell (parent Yum! Brand Inc.) has opened its first unit in Bangalore, India.
  • In the same vein, McDonald’s will put $415MM into its operations in Asia, Africa and the Middle East this year, with South Korea in for an especially intensive expansion program. The company tracks China’s “informal eating out” market at $300bn annually and growing at 10% (the US market in contrast is growing a mere 2-3%). With that opportunity in mind, McDonald’s has opened its first Hamburger University in mainland China in Shanghai to train managers in an effort to attract and retain top Chinese employees. The $250MM facility will emphasize how to run the restaurants, not cook. The chain has 60,000 employees in 1,100 restaurants, with 2,000 more outlets planned by 2015.