Broad Street Licensing Group Food News

Archive for the ‘Retailing’ Category

Women Still the Gatekeepers, But…

Friday, May 18th, 2012

It’s accepted wisdom in retailing that women dominate shopping in all channels except convenience stores.

But men are catching up.

Between 2004-2010, trip shares for men increased in all retail channels except drug stores.[1]Spending by men at grocery still lags behind that of women ($44.43 per trip vs. $34.81). but the difference at dollar and warehouse club stores is just $3 and $5 respectively per trip. The sexes show no significant differences in online shopping, with 72% of women and 68% of men having shopped online in the past 30 days. The highest age group for online shopping activity was 35-54 (74%), with women dominating most purchase categories except music, auctions and computer hardware.



[1] Source: Nielsen.

World News

Monday, May 14th, 2012

  • Walmex, the Mexican branch of Wal-mart Stores, Inc., is using its acquisition of 500 stores from Walmart Centroamerica in March, 2010, to leverage growth in Guatemala, El Salvador, Honduras, Nicaragua and Costa Rica. The result has been a 16% increase in fourth quarter 2010 profits. The retailer is facing increased competition from Soriana, Comerci and Chedraui at a time when the recession has affected both Mexico itself and money sent home by Mexicans working in the US. The company cited higher costs for electricity as a drag on profits as well.
  • The Bentonville Behemoth has run afoul of The New York Times, which has reported massive bribery in its Mexican division, along with a an apparent effort to cover it up internally.
  • Don’t plan of switching out maple syrups: Canada will invest more than C$110,000 to implement maple syrup traceability from farm to processing plant through radio frequency identification chips. We don’t make this stuff up. Furthermore, it will invest twice that (C$252,000) to develop traceability for growers and pickers in the Saskatchewan Herb and Spice Association.
  • Canada’s Loblaw Cos. Ltd. focus its marketing over the next decade on ethnic groups, allocating up to 70% of spending.[1] The company has hired Vicente Trius from Carrefourto target Asians and South Asians, the largest immigrant groups coming into Canada.

 


[1] Source: CIBC World Markets.

That’s Why They’re Called “Fast Food”

Wednesday, May 2nd, 2012

First of all, greetings from Bentonville!

Are we surprised that Quick Serve Restaurant brands dominated the recent Global Brand Simplicity Index created by consultants Siegel+Gale? Six thousand consumers around the world[1] rated brands based on “ease, transparency, innovation and communication,” and McDonald’s was #1, followed by KFC (#4), Burger King (#5), Pizza Hut (#7), Starbucks (#8) and Subway (#10). Retailer Walmart, a big player in groceries, came in sixth. The survey found that 5-17% of US consumers would pay a 5% premium for products and interactions with brands that were simpler. When focused just on the US, the top brands were:

  1. Netflix
  2. Subway
  3. McDonald’s
  4. Dunkin’ Donuts
  5. Burger King
  6. Walmart
  7. Trader Joe’s
  8. Kroger
  9. Starbucks
  10. Old Navy


[1] China, Germany, India, the Middle East, United Kingdom and the United States.

The End of “Fresh & Easy”?

Thursday, April 12th, 2012

Long-time readers of this blog and our newsletter subscribers know that Tesco‘s US experiment, “Fresh & Easy,” has been an abysmal failure.

Nearly a billion dollars in red ink later, the small-footprint, c-store-on-steroids grocery retailer is one of the reasons why parent Tesco’s UK CEO Richard Brashear was let go recently (group CEO Phillip Clark has stepped into the role). Yet despite the rivers of red ink, the company insists it will expand Fresh & Easy, and that the division will be profitable in the indefinite “soon.” A bargain line dubbed “Everyday Value” is supposed to help revitalize sagging traffic.

But shareholders are getting restless; Richard Black, a fund manager from Legal & General Investment Management, the third-largest investor in the parent company(with a 4% share), said in this article in The Guardian that the chain should drop both its banking unit and its American “experiment.”

The reasons for Fresh & Easy’s failure are several, including a total mis-reading of American shopping habits by a company known for its deep research and careful planning. Its choice of California and Arizona in particular brought Tesco cheaper real estate and a mobile consumer base theoretically matched to the “small footprint” grocery store. But both states had some of the worst economic problems during the Great Recession. Finally, Fresh & Easy was supported by a bloated distribution system that was designed for a 1,000 store network. There have never been 200 stores, despite plans to open a new one in Charlotte, NC.

Thanks to my friend, Steve Johnson of “The Grocerant,” for alerting me to these details.

Promotions Failing to “Lift”

Tuesday, April 3rd, 2012

Data[1] that was new when this piece was sent to our newsletter subscribers seems to show that promotions no longer provide the significant increase in sales (known as “lift”) that it has traditionally.

Despite a second straight year of increases in products sold on promotion by manufacturers and retailers (30%), the average volume “lift” declined. Even as coupon redemption rates reached record levels in 2010,[2] , the pace of redemption fell 15% (from $2bn to $1.7bn) as the year ended. Nearly three-quarters (70%) of product categories employ promotional support, yet lift declined in nearly 60% of them.

Walmart is one of the biggest promotional losers, and has backed away from its policy of “deep rollbacks” to one of “everyday low pricing” after the strategy generated poor results and those associated with it left the company. Reasons for the drop-off in lift include “promotion fatigue” (bad news for Groupon and its imitators), a continuing reluctance by financially-strapped consumers to stock up (even if something is attractively-priced), and the increase in unsolicited digital coupons and promotions. Worse for marketers in love with Facebook, Twitterand other social media options: an increase in chatter last year about deals and promotions did not translate into increased sales volumes.



[1] Source: Symphony IRI Group.

[2] Source: Valassis Communications.

Why IKEA Is Profitable

Wednesday, March 14th, 2012

Psst! Got a spare 38 minutes? Then if so, watch this fascinating video about store architecture and its relationship to profitability:

A Brand by Any Other Shape…

Thursday, March 8th, 2012

Corporate lawyers spend a lot of time defending their brands, not always successfully.

The latest instance is Kraft Foods who has sued Indian cookie manufacturer Britannia Industries for trademark infringement, alleging that company’s Treat-O biscuit is a copy of its Oreo cookie brand and trades on the “O” name likeness.[1]

Kraft is just the latest multinational trying to use foreign courts to fight home-grown, “me, too” products. The results of those litigations have been mixed at best: Mars lost a suit over the shape of its Bounty Bar in 2009 when the European Court of First Instance ruled “an elongated shape is almost intrinsic to a chocolate bar.” General Mills failed to persuade an Israeli court of the unique shape of its Bugles snack brand (sold there as Apropo). Mighty Unilever could not convince a Russian court that Moscow-based ice cream maker Metelitsa’s Venetsiya ice cream cake infringed on the Viennetta ice-cream cake. Finally, in 2008 Cadbury unsuccessfully sued Australian rival Darrel Leaover the latter’s use of the color purple in its packaging. Some corporate lawyers need to get out more.



[1] Oreos have been registered in India and imported there since 1991.

Private Label v. National Brands (Again)

Monday, February 20th, 2012

This blog post at Marketing Daily‘s website has some interesting statistics about the continuing wrestling match between store brands and national brands (Marketing Daily frequently quotes Broad Street Licensing Group in its stories about the food & restaurant business).

The post references this article in The Wall Street Journal about the rise of private label products, and their ascendency over national brands. Some of that is just the WSJ waking up to what those of us in the business have known for years. It fails to understand that the see-saw, back & forth dance of death between brands and PL isn’t a destination but a process. At the height of the recession, national brands found they had to fight back against consumers switching to cheaper store brands. That fight has cost them margin and profits, but they’ve regained share or exceeded it in some cases. PL products will likely ebb & flow as the economy shifts.

While PL products cost, on average, about 30% less than national brands, their prices have been rising at three times the rate of the big brands (5.3% v. 1.9%) with perishables up 12% (vs. 8% for national brands). The article gets all squishy about some PL products being positioned at premium prices. Wow, that’s only been going on for years, especially in Europe where retailers like Tesco have “good,” “better” and “premium” lines.

The competition from store brands is good for national brands, both the innovation some products bring and the product offerings that aren’t cost-effective for large package goods houses. With CPG houses like Kraft needing $100MM annually in sales to make a line worth their time means that store brands can fill a niche the bigs won’t bother with. However, articles that tout this or that innovative product like Safeway’s resealable bags for their Snack Artist line of chips make it seem like this is an across-the-board development, when in fact most store brands are still just copy-cat products at (somewhat) cheaper price points (but higher profit margins for the retailer). And with several large CPG houses producing store brand products quietly, the products in many cases aren’t even copy-cat: they’re the same.

It’s a business practice we find insane, but we don’t run the CPG houses.

Finally, the myth that PL products are “just as good as” or even “better than” brands is just that: a myth. I recently tried the Shop Rite nonfat yogurt, and it was significantly inferior, both in terms of taste, mouthfeel and fruit to the Axelrod product I have been purchasing for years. The price difference? About a nickel per container. I’m worth a nickel for better yogurt.

Frozens Category: Niche Growth over Next 5 Years

Monday, February 6th, 2012

A new study estimates the frozen food category will grow 2% to $17bn in 2010.[1]

Long term, the category could hit $19bn in the next five years (a 10% increase). Overall the category will not shine, but will expand in niches like frozen pizza, handheld breakfast foods and prepared vegetables. Growth in the category will depend on the challenges from fresh/chilled convenience foods, restaurant takeout and meals assembled at home or prepared from scratch.

Competition from fresh/chilled drove down the frozens category from 2005-10 period because of consumer perceptions frozens are less nutritious, tasty but a good value. Supply chain issues have slowed the acceptance of fresh-prepared foods as retailers demand ridiculously-long shelf.

Frozens’ problems are not good news, however, for restaurants: the success of frozen pizza and handheld breakfast items came at the expense of restaurants and foodservice outlets as a low-cost alternative to dining out. Restaurants, however, who do not have a retail presence are likely to be marginalized. Saying “no” to retail doesn’t mean your in-restaurant menu will be more valuable to consumers, or that they’ll choose to eat out over heat & eat.

New items, especially in the ethnic niches of Indian, Japanese and Middle Eastern flavors or in flavor fusions such as Mexican-style, Thai-topped and Jamaican Jerk pizzasare fueling growth, too.



[1] Source: Packaged Facts in its “Frozen Convenience Foods in the U.S.”

BREAKING NEWS: Carrefour CEO Sacked

Wednesday, February 1st, 2012

Longtime readers will already know that French mega-retailer Carrefour has been in trouble for some time.

We wrote about Lars Olofsson‘s struggle to right the world’s #2 retailer back in 2009 and again last year.

Aren’t you glad you read us every day now???

Now comes word that Olofsson is “stepping down” to be replaced by French clothing exec Georges Plassat at Carrefour’s annual shareholder meeting in June. No reason was given, other than saying Olofsson had not asked to have his contract renewed. Share prices for Carrefour plunged by as much as 38% in 2011, and its core hypermarket business seems out of touch with European trends towards smaller footprints, value pricing and local products. The company has announced that its profits will be 20% lower for 2011 than the disappointing performance of the preceding year. Investors have been shedding shares of the retailer in advance of a pending EU summit in Brussels intended to tackled the the ongoing European debt crisis.

His replacement arrives from French fashion retailer Vivarte, though there is no indication Plassat will have any more luck changing the company culture of high prices and missed opportunities, both at home and abroad.